Troubleshooting Guide: Whirlpool Washer Won’t Spin or Drain, Just Hums

  • By: Ethan Clark
  • Date: October 24, 2023
  • Time to read: 20 min.
Ethan Clark
Hailing from the tech-savvy city of San Francisco, Ethan Clark is not just your average appliance enthusiast. With a degree in Mechanical Engineering from Stanford University, Ethan's fascination with household gadgets goes beyond mere curiosity. He spent the early years of his career working with leading appliance manufacturers, gaining firsthand knowledge of the inner workings of everything from refrigerators to washing machines. Recognizing a gap in accessible, user-friendly repair guides, Ethan founded ApplianceTweak.com.

If your Whirlpool washer is not spinning or draining and just making a humming sound, don’t worry. This troubleshooting guide will help you identify the problem and provide solutions to get your washer back up and running.

Contents show

Whirlpool Washer Won’t Spin or Drain Just Hums Key Takeaways:

  • Inspect the drain hose for blockages or damage that may be causing the issue.
  • Verify that the water supply is sufficient and not causing the problem.
  • Check the carbon brushes in the motor for wear and tear.
  • Consider a failing drive motor as a potential cause.
  • Determine if the washer motor is burned out and assess the cost-effectiveness of repairs.

Whirlpool Washer Won’t Spin or Drain Just Hums: Check the Drain Hose

If your Whirlpool washer is not spinning or draining and is making a humming sound, one potential cause could be a problem with the drain hose. To troubleshoot this issue, follow these steps:

  1. Inspect the drain hose for any blockages or kinks that may be obstructing the water flow.
  2. If you find any blockages or kinks, clear them out or straighten the hose to ensure proper water flow.
  3. If the drain hose is damaged or clogged beyond repair, it will need to be replaced. Refer to the manufacturer’s instructions or seek professional assistance.

Checking and fixing the drain hose should help resolve the problem of your Whirlpool washer not spinning or draining and just humming.

Note: If you are unsure about inspecting or replacing the drain hose yourself, it is recommended to consult the manufacturer’s customer service or a professional appliance technician.

Table: Troubleshooting Steps for the Drain Hose

StepDescription
1Inspect the drain hose for blockages or kinks.
2Clear out any blockages or straighten any kinks.
3If the hose is damaged or clogged beyond repair, replace it.

Verify the Water Supply

If your Whirlpool washer is making a humming sound and won’t spin or drain, one possible cause could be a problem with the water supply. To troubleshoot this issue, follow these steps:

  1. Check that the water taps are fully open. Insufficient water flow can prevent the washer from functioning properly.
  2. Inspect the water inlet hoses for any kinks or blockages. Clear any obstructions that may be hindering the flow of water.
  3. If you live in a cold climate, frozen pipes could be causing a lack of water supply to the washer. Thaw the pipes or seek professional assistance to address the issue.

By ensuring proper water supply to your Whirlpool washer, you can potentially resolve the humming sound and restore the spin and drain functions.

“Adequate water supply is essential for the proper functioning of your Whirlpool washer. By verifying and addressing any issues with the water supply, you can troubleshoot and resolve the humming sound and spinning/draining problems.”

ProblemPossible CauseSolution
Humming soundInadequate water supplyCheck and open water taps fully. Inspect and clear any kinks/blockages in the water inlet hoses. Thaw frozen pipes if necessary.
Non-spinning and non-drainingInadequate water supplyCheck and open water taps fully. Inspect and clear any kinks/blockages in the water inlet hoses. Thaw frozen pipes if necessary.

Summary

Problems with the water supply can cause a Whirlpool washer to produce a humming sound and fail to spin or drain. By verifying and addressing any issues with the water supply, such as insufficient flow or blockages, you can potentially resolve the problem. Ensure that the water taps are fully open, inspect the water inlet hoses for kinks or blockages, and address any frozen pipes if applicable. By taking these steps, you can troubleshoot and resolve the issue, restoring proper functionality to your washer.

Examine the Carbon Brushes in the Motor

If your Whirlpool washer is emitting a humming sound but failing to spin or drain, one potential cause could be worn-out carbon brushes in the motor. Carbon brushes are small components that conduct electricity within the motor, allowing it to function properly. Over time, these brushes can wear down, resulting in a loss of conductivity and preventing the motor from operating effectively.

To determine if the carbon brushes are the issue, you will need to inspect them. Begin by disconnecting the power supply to the washer to ensure safety. Next, locate the motor, which is typically found at the bottom of the washer. Remove the motor cover and carefully remove the carbon brushes. Inspect the brushes for any signs of wear or damage, such as fraying or excessive wear on the bristles.

If the brushes appear worn or damaged, they will need to be replaced. Fortunately, carbon brushes are relatively inexpensive and can be easily purchased from appliance repair stores or online retailers. When replacing the brushes, be sure to follow the manufacturer’s instructions to ensure proper installation.

Steps to Examine and Replace Carbon Brushes
1. Disconnect the power supply to the washer.
2. Locate the motor, typically found at the bottom of the washer.
3. Remove the motor cover.
4. Carefully remove the carbon brushes from the motor.
5. Inspect the brushes for wear or damage.
6. If the brushes are worn or damaged, replace them with new ones.
7. Follow the manufacturer’s instructions for proper installation.

If the carbon brushes do not appear to be the issue, it is possible that there is a fault with the motor or the printed circuit board. In such cases, it may be necessary to seek further inspection or assistance from the manufacturer’s customer service.

Troubleshooting Guide: Whirlpool Washer Won’t Spin or Drain, Just Hums

If you are facing the frustrating issue of your Whirlpool washer not spinning or draining, accompanied by a continuous humming sound, there are several potential causes that you can investigate. In this section, we will explore the possibility of a failing drive motor as one of the reasons for this problem. By understanding the symptoms and taking appropriate actions, you can effectively troubleshoot and resolve the issue.

Consider a Failing Drive Motor

If your Whirlpool washer fails to drain, spin, or agitate, and you notice a humming sound accompanied by an electrical burning smell, it is indicative of a potential problem with the drive motor. The drive motor is responsible for powering the various functions of the washer, and if it is failing, it can result in the described symptoms.

To address this issue, we recommend contacting the manufacturer’s customer service for further assistance. They will be able to provide you with specific guidance on diagnosing and resolving the problem. It is important to seek professional help when dealing with motor-related issues to ensure proper diagnosis and safe repairs.

By considering the possibility of a failing drive motor and seeking expert advice, you can take the necessary steps to get your Whirlpool washer back in proper working condition, allowing you to carry on with your laundry tasks without any further interruptions.

Potential CausesSymptomsActions to Consider
Failing Drive Motor– Washer doesn’t drain, spin, or agitate
– Humming sound with burning odor
– Contact manufacturer’s customer service
– Seek professional assistance for diagnosis and repairs

Troubleshooting Guide: Whirlpool Washer Won’t Spin or Drain, Just Hums

If your Whirlpool washer is making a humming sound and failing to spin or drain, there could be an issue with the washer motor. A burned-out motor can emit a distinct burning odor, indicating a potential failure. While it is possible to replace the motor, consider the cost-effectiveness before making a decision. Below is a troubleshooting guide to help you identify and resolve the problem.

Inspect the Washer Motor

Start by checking the washer motor for any signs of burning or damage. If you notice a burning smell or see visible signs of damage, it is likely that the motor has burned out. In this case, replacing the motor may be necessary. However, before investing in a new motor, it is important to assess the overall condition of the washer and evaluate if a replacement would be more cost-effective.

Consider the Cost-Effectiveness

When deciding whether to repair or replace your Whirlpool washer, it is crucial to consider the cost-effectiveness. If the motor is the only issue and the rest of the washer is in good condition, replacing the motor may be a viable option. However, if the washer is old and experiencing multiple problems, it may be more practical and economical to invest in a new washer instead.

Pros of Replacing the MotorCons of Replacing the Motor
– Potentially lower cost compared to purchasing a new washer.– Difficulty in finding compatible motor replacements for older washer models.
– Extends the lifespan of the washer if all other components are in good condition.– Risk of other components failing soon after motor replacement.
– Minimizes waste by repairing instead of disposing of the entire washer.– Possibility of encountering additional problems during the motor replacement process.

Ultimately, the decision to repair or replace your Whirlpool washer depends on various factors, including the overall condition of the washer, the cost of the motor replacement, and the potential for other components to fail. It is recommended to consult with a professional appliance technician for a thorough assessment and advice tailored to your specific situation.

Troubleshooting Guide: Whirlpool Washer Won’t Spin or Drain, Just Hums

If your Whirlpool washer is experiencing the frustrating issue of not spinning or draining and instead just humming, there are several possible causes that you can investigate. By following this troubleshooting guide, you can identify the problem and potentially resolve it without the need for expensive repairs or replacements.

Check the Washing Machine Pump

A common reason for a gentle humming noise in your Whirlpool washer is a jammed pump that is struggling to turn. To determine if this is the issue, inspect the pump for any garments or objects that may be causing an obstruction. If you find an obstruction, remove it and try running the washer again. However, if no obstructions are found, the pump may have a bearing failure and require replacement. For this particular problem, it is recommended to seek professional repairs, as it can be a complex issue to resolve on your own.

In summary, if your Whirlpool washer won’t spin or drain and instead emits a humming sound, start by checking the washing machine pump for obstructions. If no obstructions are found, consider seeking professional assistance to address potential bearing failure. Troubleshooting and resolving these issues promptly can save you time and money in the long run.

Possible CauseSolution
Jammed pumpInspect the pump for obstructions and remove them if present. Seek professional repairs if the problem persists.
Bearing failureContact a professional technician to diagnose and replace the faulty pump bearings.

Troubleshooting the Motor Coupling of Your Whirlpool Washer

If your Whirlpool washer won’t spin or drain and is emitting a humming sound, one possible cause could be a broken motor coupling. The motor coupling is a component that connects the motor to the transmission, allowing the washer to agitate and spin. When the motor coupling fails, the washer may still make noise but won’t perform the desired functions. Here’s how you can troubleshoot and potentially fix this issue:

Step 1: Unplug the Washer

Before inspecting or handling any parts of the washer, always ensure that it is unplugged from the power source. This will prevent any accidents or electrical hazards while working on the appliance.

Step 2: Access the Motor Coupling

To access the motor coupling, you’ll need to remove the cabinet or the back panel of the washer, depending on the model. Consult the manufacturer’s instructions or search online for a tutorial specific to your Whirlpool washer. Once you have access to the motor coupling, visually inspect it for any signs of damage or wear.

Step 3: Test the Motor Coupling

If the motor coupling appears to be intact, you can perform a simple test to determine if it is functioning properly. Gently rotate the motor coupling by hand. If it spins freely without any resistance, it may be broken and needs to be replaced. However, if it is difficult to turn or feels rigid, it is likely in good condition.

If the motor coupling is broken, you can purchase a replacement part from an appliance store or order it online. Follow the manufacturer’s instructions or refer to online tutorials for guidance on replacing the motor coupling specific to your washer model. Remember to reassemble the washer properly before testing it.

Keep in mind that troubleshooting and repairing the motor coupling requires some mechanical knowledge and skills. If you’re unsure or uncomfortable with the process, it’s best to seek professional assistance to avoid any further damage to the washer.

Common Symptoms of a Broken Motor Coupling:
The washer won’t spin or drain
Humming sound during operation
No agitation or spinning motion

Inspect the Washer Drive Block

If you hear a humming sound coming from your Whirlpool washer and it’s not spinning or draining, the washer drive block could be the culprit. The drive block is a small component that helps connect the motor to the basket drive. Over time, the drive block can become loose or worn, causing the humming noise. To determine if the drive block is the issue, you’ll need to inspect it for any signs of damage or wear.

Here are the steps to inspect the washer drive block:

  1. Unplug the washer and remove the agitator.
  2. Inspect the drive block for any cracks, chips, or excessive wear.
  3. If the drive block is damaged or worn, it will need to be replaced.
  4. Refer to the manufacturer’s instructions or search for tutorials specific to your Whirlpool washer model on how to replace the drive block.

If you’re unsure about how to inspect or replace the drive block, it’s best to seek professional assistance. They can properly assess the situation and provide the necessary repairs.

Summary:

If your Whirlpool washer is making a humming sound and won’t spin or drain, the washer drive block may be the cause. Inspect the drive block for any damage or wear and replace it if necessary. Seeking professional help is advised if you’re unsure about the inspection or replacement process.

ProsCons
Relatively simple component to inspect and replaceMay require disassembly of the washer
Can be a cost-effective solutionProfessional assistance may be needed for proper assessment and repair

Troubleshooting Tips for a Whirlpool Washer That Won’t Spin, Drain, and Just Hums

If your Whirlpool washer is experiencing the frustrating issue of not spinning or draining and simply making a humming sound, there are several troubleshooting steps you can take to resolve the problem. By identifying the potential causes and following the appropriate solutions, you can save time and potentially avoid costly repairs or replacements.

Check the Drain Hose

One possible reason for the humming sound in your Whirlpool washer is a blockage or kink in the drain hose. To determine if this is the issue, inspect the drain hose for any obstructions or damage. A clogged or damaged hose can impede water flow, preventing the washer from spinning or draining properly. If you find any issues, such as blockages or kinks, replace the drain hose to restore normal operation.

Verify the Water Supply

Another potential cause of the humming noise and failure to spin or drain is a problem with the water supply. Make sure that the water taps connected to the washer are fully open and providing adequate water flow. Inadequate water flow can disrupt the washer’s normal functioning. If you suspect a plumbing issue or frozen pipes, particularly in cold weather, address these problems to restore proper water supply and resolve the humming sound.

Examine the Carbon Brushes in the Motor

A worn-out motor carbon brush can often be the culprit behind the humming sound in your Whirlpool washer. These brushes are inexpensive to replace and can resolve the issue if they are worn. However, if the brushes are not the cause, there may be a fault with the motor or the printed circuit board. In such cases, it is recommended to seek further inspection or assistance from the manufacturer’s customer service.

Potential Causes and SolutionsDescription
Check the Drain HoseInspect the drain hose for blockages or damage.
Verify the Water SupplyEnsure that the water taps are fully open and providing sufficient water flow.
Examine the Carbon Brushes in the MotorCheck if the carbon brushes in the motor are worn out and replace if necessary.

Remember, troubleshooting a Whirlpool washer that won’t spin or drain and just hums can be a complex process involving various components. These recommended steps should help you identify potential causes and solutions. However, if the problem persists or you are uncertain about proceeding further, it is advisable to contact the manufacturer’s customer service or seek professional assistance to ensure a safe and effective resolution.

Gurgling or Slurping Noise – Top Load Washer

If you own a top load washer and are hearing gurgling or slurping noises during the agitation or spin portions of the cycle, there’s no need to worry. These sounds are typically part of the normal operation of your washer and indicate that the motor is functioning properly. As long as your washer is still performing its duties without any issues, there is likely no cause for concern.

It’s important to note that top load washers can produce various sounds during different stages of the washing cycle. Gurgling or slurping noises are not uncommon and do not necessarily indicate a problem. As long as your washer is properly cleaning your clothes and there are no other noticeable issues, you can rest assured that your washer is functioning as it should.

However, if you are experiencing any other unusual noises or if your washer is not performing as expected, it may be necessary to further investigate the issue or seek professional assistance. By addressing any concerns promptly, you can ensure that your washer continues to operate efficiently and effectively.

Table: Common Noises in Top Load Washers

NoisePossible CauseAction
Gurgling or slurpingNormal operationNo action required
Knocking or thumpingUnbalanced loadCheck load distribution and balance
Loud bangingLoose or damaged componentsInspect and tighten or replace components
Grinding or scrapingForeign objects in washer drumCheck drum and remove any debris

Note: If you are experiencing any of these noises and your washer is not functioning properly, it is recommended to consult the manufacturer’s customer service or seek professional assistance for further evaluation and repair.

Knocking or Thumping Noise – Top Load Washer

If you are experiencing a knocking or thumping noise in your top load washer, it is usually a sign of an unbalanced load. To resolve this issue, ensure that the washer is properly loaded and the weight is distributed evenly. Avoid overstuffing the washer, as this can lead to imbalances during the spin cycle. If necessary, remove some items and redistribute the remaining ones to create a more balanced load.

Additionally, check for any loose or damaged components that may be causing the noise. Inspect the drum, agitator, and other moving parts for any signs of damage or wear. Tighten any loose bolts or screws and replace any worn-out parts as needed. It is also a good idea to check the leveling of the washer. Use a level to ensure that the washer is sitting flat on the floor, as an uneven surface can contribute to knocking or thumping noises.

If the knocking or thumping noise persists after taking these steps, it may require further investigation or professional assistance. There could be underlying issues with the suspension system, shock absorbers, or other internal components. In such cases, it is recommended to contact the manufacturer’s customer service or a professional appliance technician to diagnose and resolve the issue.

Potential Causes of Knocking or Thumping Noises

Here are some potential causes of knocking or thumping noises in a top load washer:

  • An unbalanced load
  • Loose or damaged components
  • Worn-out suspension system or shock absorbers
  • Uneven washer leveling

By addressing these issues and following the troubleshooting steps mentioned earlier, you can resolve the knocking or thumping noise in your top load washer and ensure smooth and quiet operation.

Potential CausesSolutions
An unbalanced loadProperly load the washer and redistribute the weight evenly
Loose or damaged componentsTighten bolts and screws, replace worn-out parts
Worn-out suspension system or shock absorbersContact manufacturer’s customer service or a professional technician
Uneven washer levelingAdjust the leveling of the washer to ensure it is sitting flat on the floor

Additional Troubleshooting: Start of Cycle, Agitation, Wash or Spinning, Draining

In addition to the previously mentioned troubleshooting steps, there are additional considerations to keep in mind when addressing a Whirlpool washer that won’t spin or drain and just hums. By paying attention to specific aspects of the machine’s operation, you can further narrow down the potential causes of the issue:

Start of Cycle

Pay close attention to any humming or whirling noises that occur at the start of the washing cycle. If you notice abnormal sounds right from the beginning, it could indicate a problem with the motor, drive belt, or control board. Inspect the motor and drive belt for any visible signs of damage and consider contacting the manufacturer’s customer service for guidance.

Agitation

During the agitation phase, listen for any unusual sounds that accompany the humming. If the washer struggles to agitate or produces grinding noises, it may suggest an issue with the agitator itself. Remove any obstructions or debris that may be interfering with the agitator’s movement. If the problem persists, it might be necessary to replace the agitator or seek professional assistance.

Wash or Spinning

If the humming sound persists during the wash or spinning cycles, it could be a sign of a malfunctioning motor or drive system. Inspect the motor coupling, drive belt, and other components for any damage or wear. Replace any faulty parts as needed. If you are unsure how to proceed or if the issue persists, consult the manufacturer or a professional technician.

Draining

A humming sound during the draining process could indicate a problem with the pump or the drain hose. Inspect the pump for any blockages or damage, and ensure that the drain hose is free from obstructions. If necessary, replace the pump or hose to restore proper drainage functionality. If the issue persists, it is advisable to seek professional assistance for a thorough inspection and repair.

IssuePossible CausesSolutions
Humming at start of cycleMotor, drive belt, control boardInspect and replace faulty components
Abnormal sounds during agitationAgitator, obstructionsRemove obstructions or replace agitator
Humming during wash or spinningMotor, drive systemInspect, replace damaged parts
Humming during drainingPump, drain hoseInspect, clear blockages, replace if necessary

Conclusion

When your Whirlpool washer won’t spin or drain and just hums, troubleshooting the issue can save you time and money. By following the steps outlined in this guide, you can identify and resolve the problem.

Start by checking the drain hose for any blockages or kinks that may be obstructing the water flow. Ensure that the water supply is sufficient by verifying that the water taps are fully open. Inspect the carbon brushes in the motor, as worn out brushes can cause the humming sound.

If the issue persists, consider a failing drive motor or a burned-out washer motor. Check the washing machine pump for any obstructions or bearing failure. Examine the motor coupling and washer drive block for any damage.

If the problem cannot be resolved through troubleshooting, it is recommended to contact the manufacturer’s customer service or a professional appliance technician for further assistance. Remember to prioritize safety and evaluate the cost-effectiveness of repairs versus purchasing a new washer.

Dealing with a Whirlpool washer that won’t spin or drain and just hums can be a frustrating experience. However, it’s important to remember that many of these issues can be resolved with some basic troubleshooting and maintenance. By following the steps outlined in our comprehensive guide, you can diagnose and fix the common problems that may be causing your washer to malfunction.

If you’ve tried all the suggested solutions and your washer is still not working properly, it might be time to consult the official Whirlpool Customer Care. They can provide expert advice, service, and support to ensure your appliance is running smoothly. Visit the Whirlpool Support page for more information and assistance.

Additionally, for more tips and tricks on maintaining and repairing your washing machine, be sure to check out our extensive collection of guides and articles at Appliance Tweak – Washing Machine. Here, you’ll find a wealth of information to help you keep your appliances in top condition, ensuring they serve you well for years to come.

In conclusion, while a Whirlpool washer that won’t spin or drain and just hums can be a cause for concern, there are numerous resources and support options available to help you address the issue. With a bit of patience and the right guidance, you can get your washer back in working order and ensure it continues to perform at its best. Remember, regular maintenance and prompt attention to any issues can go a long way in extending the lifespan of your appliances.

Additional Troubleshooting: Start of Cycle, Agitation, Wash or Spinning, Draining

What can cause a Whirlpool washer to not spin or drain and just hum?

There are several possible causes, including a problem with the drain hose, water supply, carbon brushes in the motor, drive motor, washer motor, washing machine pump, motor coupling, or washer drive block.

How can I check the drain hose?

Inspect the drain hose for any blockages or kinks that may be obstructing the water flow. If the hose is damaged or clogged, replace it to resolve the issue.

What should I do to verify the water supply?

Check that the water taps are fully open and providing sufficient water flow to the washer. If the water flow is inadequate, it may indicate a plumbing issue or frozen pipes. Address any plumbing problems to restore proper water supply to the washer.

What should I do if the carbon brushes in the motor are worn out?

Worn out carbon brushes in the motor can cause a humming sound and failure to spin or drain. Replace the brushes, as they are inexpensive and can often resolve the issue. If the brushes are not worn, further inspection or assistance from the manufacturer’s customer service may be necessary.

How do I know if the drive motor is failing?

If the washer emits a humming sound but the drum doesn’t turn, there may be a problem with the drive motor. Contact the manufacturer’s customer service for further assistance in diagnosing and resolving this issue.

What should I do if the washer motor is burned out?

If the washer doesn’t drain, spin, or agitate and makes a humming sound accompanied by an electrical burning smell, it indicates a potential issue with the washer motor. Contact the manufacturer’s customer service for further assistance in diagnosing and resolving this problem.

What should I check in the washing machine pump?

A gentle humming noise could be caused by a jammed pump that is struggling to turn. Look for any garments or objects stuck in the pump that may be causing the obstruction. If no obstruction is found, bearing failure may be the issue, requiring replacement of the pump. Seek professional repairs for this problem.

How do I inspect the motor coupling?

If a broken motor coupling is causing a humming sound, disassemble the washer to inspect and potentially replace the motor coupling. Follow manufacturer instructions or search online for guidance specific to your make and model. Proceed with caution to avoid voiding the warranty.

What should I do if the washer drive block is loose or worn?

If the washer drive block is the cause of the humming sound, it will need to be replaced. Consult the instructions provided by well-known brands or search for tutorials specific to your washer make and model. Seek professional assistance if you are not experienced or concerned about voiding your warranty.

Troubleshooting a Whirlpool washer that won’t spin or drain and just hums can be done by examining various components like the drain hose, water supply, carbon brushes in the motor, drive motor, washer motor, washing machine pump, motor coupling, and washer drive block. Depending on the specific issue, repairs or replacements may be necessary. Consider the cost-effectiveness of repairs versus purchasing a new washer. For complex issues, it is recommended to consult the manufacturer’s customer service or seek professional assistance.

In top load washers, gurgling or slurping noises are often part of normal operation. These sounds may occur during the agitation or spin portions of the cycle and are typically caused by the motor. If you are experiencing these noises and the washer is still functioning properly, there is likely no cause for concern.

Knocking or thumping noises in top load washers can be a result of an unbalanced load. Ensure that the washer is properly loaded and the weight is distributed evenly. Additionally, check for any loose or damaged components that may cause the noise. If the issue persists, it may require further investigation or professional assistance.

Depending on the specific situation, there may be additional troubleshooting steps to consider. These include listening for humming or whirling noises at the start of the cycle, during agitation or wash, and during draining. It is important to identify which specific cycle the noise is occurring in to determine the proper course of action. If you are unsure or the issue persists, it is recommended to seek professional assistance.

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